Making the decision to outsource our trust accounting to Complete Real Estate Services QLD has been a very positive experience. This has freed time up in the business for the team to focus on business growth and customer experience. As we both know trust accounting is a field that requires specialist expertise and you have provided this. Thank you and we look forward to a long and successful relationship with Complete Real Estate Services QLD.
We have been working closely with Cassie during our transition to Console Cloud, her assistance, knowledge and explanation of the system has been nothing but outstanding. Cassie also seems to genuinely care about both our business and assisting us with the new system. I would highly recommend both CRES and Cassie.
I would like to thank Helen, Nikki and Cassie, the team is outstanding - very helpful, approachable, fast and efficient. I have always found Complete Real Estate Services QLD to have exceptional service, highly knowledgeable and make the process simple and easy with PropertyTree, EOM, Trust Accounting and Rental Processing. Complete Real Estate Services are one of the most valuable and reliable resources in my business. The team are highly experienced and that also helps with day-to-day operations. Thank you for all the help!
Thank you for coming to our office to train us on new REST products and upgrades. Your training has helped us to streamline our business processes, which in turn has increased our efficiency and productivity. All of the improvements that you show us offer us new opportunities to increase our revenue, which of course is the bottom line in business. Helen you are a fountain of knowledge. You know your products and the industry inside and out. After any training session with you I feel that our services to our clients improve due to the fact that our processes and product knowledge are so vastly improved. You are reliable, trustworthy and honest. You are the only person that I would trust to do remote access for our accounts, as you have done. You have helped us at times that I was unable to get help from other avenues. Again thank you so much for sharing your expertise
Thanks for making our Mid-Month and End of Month run so smoothly. It takes a big weight off my mind knowing it is all in capable hands.
Our recent migration to a cloud based system was rounded out with a fantastic training schedule with Complete Real Estate Services QLD. Each member of our assigned training team was knowledgeable in not only their own section of the training program but across a wide variety of areas. This provided for a smooth transition.