ABOUT US
Complete Real Estate Services
Queensland founder Helen Rolfe established Complete Real Estate Services QLD in 2004, growing from a sole trader to a company of nine highly qualified staff members.
Specialises in Training and Support
Complete Real Estate Services QLD’s specialises in providing training and support for Real Estate clients in relation to their accounting and software support needs.
General & Trust Accounting
Our priority is to assist clients in the following: Real Estate Software Training, General & Trust Accounting, Xero Support, Procedure Set-Up and Implementations, Data Entry as well as Temporary Staffing.
Onsite, Online and Classroom Training
For clients, Complete Real Estate Services QLD specialises in providing both onsite and online-based training and support across Australia and New Zealand.
Expert Qualified Trainers
Our trainers’ qualifications are extensive, as a team we are certified in providing training and support for REST, PropertyTree, FileSmart, PrintMail, MYOB, Reckon and XERO.
Excellent Customer Service
At Complete Real Estate Services QLD our philosophy is based around providing an outstanding customer service experience for our clients, ensuring no questions are left unanswered.
Contact us to discuss how we can help your agency to achieve its goals.
ADMINISTRATION
Virtual Assistants for all property management functions
Data Entry and Database Auditing Services
Documentation Management Solutions
SUPPORT
Property Management Temping
Mentoring Program (Might Month, QUality Quarter & Stellar Six-Months
2-day Property Manager Induction Program
General Accounting
BAS Registered Agent
Assist with Lodging BAS documentation
ASIC Registered Agent
Procedures
Create Property Management Procedures
Sales Management Procedures
Generate Office Procedures
Software Training
Expert Property Management Software Trainers:
PropertyTree, FileSmart, REST Professional, PropertyMe, Palace, Xero, Reckon, MYOB, Quickbooks and Software Changes & Migration experts
Rent roll assistance
Rent Roll Settlement Support
Pre and Post Settlement Assistance
Creation of form 6 documentation
Develop Mail Merge Letters to Landlords
Trust accounting
Outsourced Trust Accounting
Bank Reconciliations
Daily Receipting
Mid and end of Month processing
Close of Period
Rekey / Backdating
Utility connection service
Assisting Owners & Tenants with their utility connections
Assisting Agencies with setting up landing pages and personal profiles for their utility connection
Create Mail Merge templates for utility connection advertising
Update Application forms with Utility connection clause