ABOUT US
Complete Real Estate Services
​
Queensland founder Helen Rolfe established Complete Real Estate Services QLD in 2004, growing from a sole trader to a company of nine highly qualified staff members.
​
Specialises in Training and Support
​
Complete Real Estate Services QLD’s specialises in providing training and support for Real Estate clients in relation to their accounting and software support needs.
​
General & Trust Accounting
​
Our priority is to assist clients in the following: Real Estate Software Training, General & Trust Accounting, Xero Support, Procedure Set-Up and Implementations, Data Entry as well as Temporary Staffing.
​
Onsite, Online and Classroom Training
​
For clients, Complete Real Estate Services QLD specialises in providing both onsite and online-based training and support across Australia and New Zealand.
​
Expert Qualified Trainers
​
Our trainers’ qualifications are extensive, as a team we are certified in providing training and support for Console Cloud, PropertyMe, REST, PropertyTree, FileSmart, PrintMail, MYOB, Reckon and XERO.
​
Excellent Customer Service
​
At Complete Real Estate Services QLD our philosophy is based around providing an outstanding customer service experience for our clients, ensuring no questions are left unanswered.
​
Contact us to discuss how we can help your agency to achieve its goals.
​
ADMINISTRATION
Virtual Assistants for all property management functions
​
Data Entry and Database Auditing Services
​
Documentation Management Solutions
SUPPORT
Property Management Temping
​
Mentoring Program (Might Month, QUality Quarter & Stellar Six-Months
​
2-day Property Manager Induction Program
General Accounting
BAS Registered Agent
Assist with Lodging BAS documentation
ASIC Registered Agent
Procedures
Create Property Management Procedures
​
Sales Management Procedures
​
Generate Office Procedures
Software Training
Expert Property Management Software Trainers:
​
PropertyTree, FileSmart, REST Professional, PropertyMe, Palace, Xero, Reckon, MYOB, Quickbooks and Software Changes & Migration experts
Rent roll assistance
Rent Roll Settlement Support
​
Pre and Post Settlement Assistance
​
Creation of form 6 documentation
​
Develop Mail Merge Letters to Landlords
Trust accounting
Outsourced Trust Accounting
​
Bank Reconciliations
​
Daily Receipting
​
Mid and end of Month processing
Close of Period
Rekey / Backdating
Utility connection service
Assisting Owners & Tenants with their utility connections
​
Assisting Agencies with setting up landing pages and personal profiles for their utility connection
​
Create Mail Merge templates for utility connection advertising
​
Update Application forms with Utility connection clause