Complete Real Estate Services

Queensland founder Helen Rolfe established Complete Real Estate Services QLD in 2004, growing from a sole trader to a company of nine highly qualified staff members.

Specialises in Training and Support

Complete Real Estate Services QLD’s specialises in providing training and support for Real Estate clients in relation to their accounting and software support needs.

General & Trust Accounting

Our priority is to assist clients in the following: Real Estate Software Training, General & Trust Accounting, Xero Support, Procedure Set-Up and Implementations, Data Entry as well as Temporary Staffing.

Onsite, Online and Classroom Training

For clients, Complete Real Estate Services QLD specialises in providing both onsite and online-based training and support across Australia and New Zealand.

Expert Qualified Trainers

Our trainers’ qualifications are extensive, as a team we are certified in providing training and support for Console Cloud, PropertyMe, REST, PropertyTree, FileSmart, PrintMail, MYOB, Reckon and XERO.

Excellent Customer Service

At Complete Real Estate Services QLD our philosophy is based around providing an outstanding customer service experience for our clients, ensuring no questions are left unanswered.

Contact us to discuss how we can help your agency to achieve its goals.


Virtual Assistants for all property management functions

Data Entry and Database Auditing Services

Documentation Management Solutions


Property Management Temping

Mentoring Program (Might Month, QUality Quarter & Stellar Six-Months

2-day Property Manager Induction Program

General Accounting

BAS Registered Agent


Assist with Lodging BAS documentation


ASIC Registered Agent 


Create Property Management Procedures

Sales Management Procedures

Generate Office Procedures

Software Training

Expert Property Management Software Trainers:

PropertyTree, FileSmart, REST Professional, PropertyMe, Palace, Xero, Reckon, MYOB, Quickbooks and Software Changes & Migration experts

Rent roll assistance

Rent Roll Settlement Support

Pre and Post Settlement Assistance

Creation of form 6 documentation

Develop Mail Merge Letters to Landlords

Trust accounting

Outsourced Trust Accounting

Bank Reconciliations

Daily Receipting

Mid and end of Month processing


Close of Period


Rekey / Backdating

Utility connection service

Assisting Owners & Tenants with their utility connections

Assisting Agencies with setting up landing pages and personal profiles for their utility connection

Create Mail Merge templates for utility connection advertising

Update Application forms with Utility connection clause