ABOUT US
Complete Real Estate Services
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Queensland founder Helen Rolfe established Complete Real Estate Services QLD in 2004, growing from a sole trader to a company of nine highly qualified staff members.
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Specialises in Training and Support
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Complete Real Estate Services QLD’s specialises in providing training and support for Real Estate clients in relation to their accounting and software support needs.
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General & Trust Accounting
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Our priority is to assist clients in the following: Real Estate Software Training, General & Trust Accounting, Xero Support, Procedure Set-Up and Implementations, Data Entry as well as Temporary Staffing.
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Onsite, Online and Classroom Training
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For clients, Complete Real Estate Services QLD specialises in providing both onsite and online-based training and support across Australia and New Zealand.
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Expert Qualified Trainers
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Our trainers’ qualifications are extensive, as a team we are certified in providing training and support for REST, PropertyTree, FileSmart, PrintMail, MYOB, Reckon and XERO.
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Excellent Customer Service
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At Complete Real Estate Services QLD our philosophy is based around providing an outstanding customer service experience for our clients, ensuring no questions are left unanswered.
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Contact us to discuss how we can help your agency to achieve its goals.
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ADMINISTRATION
Virtual Assistants for all property management functions
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Data Entry and Database Auditing Services
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Documentation Management Solutions
SUPPORT
Property Management Temping
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Mentoring Program (Might Month, QUality Quarter & Stellar Six-Months
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2-day Property Manager Induction Program
General Accounting
BAS Registered Agent
Assist with Lodging BAS documentation
ASIC Registered Agent
Procedures
Create Property Management Procedures
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Sales Management Procedures
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Generate Office Procedures
Software Training
Expert Property Management Software Trainers:
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PropertyTree, FileSmart, REST Professional, PropertyMe, Palace, Xero, Reckon, MYOB, Quickbooks and Software Changes & Migration experts
Rent roll assistance
Rent Roll Settlement Support
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Pre and Post Settlement Assistance
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Creation of form 6 documentation
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Develop Mail Merge Letters to Landlords
Trust accounting
Outsourced Trust Accounting
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Bank Reconciliations
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Daily Receipting
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Mid and end of Month processing
Close of Period
Rekey / Backdating
Utility connection service
Assisting Owners & Tenants with their utility connections
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Assisting Agencies with setting up landing pages and personal profiles for their utility connection
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Create Mail Merge templates for utility connection advertising
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Update Application forms with Utility connection clause